Shipping Policy
Shipping Methods and Timeframes
At Launch Tech USA, we strive to get your products to you as quickly as possible. All orders are processed and shipped within 3 business days after your payment has been confirmed.
We offer UPS Ground Shipping for all orders. Please note that UPS Ground Shipping cannot deliver to PO boxes. Be sure to provide a valid street address at checkout.
Shipping Costs
Shipping costs vary based on your location and the size/weight of your order. The total shipping fee will be calculated and displayed during checkout, allowing you to review before finalizing your purchase.
Shipping Locations
Currently, Launch Tech USA offers shipping to the following locations:
- United States
- Canada
- Puerto Rico
We do not offer international shipping outside of these regions at this time.
Return and Refund Policy
We accept returns for new or new defective products within 14 days of receipt. To initiate a return or refund, please contact our customer service team through one of the following methods:
- Toll-Free Phone: 1-877-528-6249
- Direct Line: 562-463-1580
Products must be returned in their original condition and packaging. Any damage or signs of use may affect your refund.
For more information, feel free to contact us directly, and we'll be happy to assist you.